①接重活前做好expectation management, 而不是急着说yes，话术还会充分利他：
❌Sure I can do it!
⭕Given the high complexity, we will require an extra 2 weeks’ buffer to ensure a robust design with all components thoroughly tested.
②工作量负荷的情况下有新活进来，敢于把Capacity问题抛给老板解决：
❌Ughh..I’ll try to fit it in.
⭕To meet the deadline of the new task, I will need your guidance on which tasks I should deprioritise for now.
③同事不尊重你的时间，老是将工作计划改来改去，会明确指出:
❌No worries, I can change that.
⭕I noticed several back-and-forth discussions in the past week. It would help us greatly if the requirements could be locked in before they are passed on.
④不要服务感太强，不替同事做他们该做的事:
❌I can help you gather the requirements!
⭕Happy to support if you have any questions while you gather the requirements.
⑤接受了别人的帮助不要展现出愧疚感：
❌I’m so sorry for disturbing you.
⭕I really appreciate you for spending time with me to resolve this issue.
在西方职场讲话的语气很多时候会决定对方的态度，在写邮件发邮件之前，我会请教豆老师的帮助。只需要输入指令：“我是一名战略分析师，请用Assertive的话术写一封给同事的follow-up 邮件，礼貌催促同事尽快提交战略方案的反馈，需要在三月一号之前收到方案，需要英文版本”。很快豆老师就可以起草一封邮件，我感觉豆老师生成的内容不仅专业礼貌，而且能够将要点沟通到位，有了豆老师的帮助，和洋人同事的沟通变得更加简单笃定，提高了英文表达的自信。
